SaaS BUSINESS

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Sharing experience, insights and best practices for building SaaS businesses. Clients rely on us to realize the future visions of their organizations. Posts here are based on real-world outcomes and lessons learned from putting marketing to work – marketing that grows software companies like yours.  Let’s build something bigger, together.

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Rise of the Machines: Marketing Automation / Tech Budgets Already Eclipse General IT Spend

One of the more startling statements at last week's Cloud Business Summit (put on by our client Saugatuck Technology) was that in many firms the spend on marketing technology is greater than the IT department's spend for its own operations. The POV...

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Let's Put an End to Hope in Lead Generation. B2B Inbound Marketing Puts ROI Front-and-Center.

I get a queasy feeling in my stomach every time I make a media buy for a client when lead generation is the goal of the exercise. Unless the deal is pure cost-per-action or cost-per-lead, or we are repeating a buy, we just don't know what the...

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B2B Content Marketing without a Lead Conversion Strategy is a Waste of Time and Money (You Just Don't Know How Much).

I believe in thought leadership. Really, I do.  But this kind of marketing is often managed as a pet project or viewed as being somehow outside the new norms of ROI-based marketing.  The problem for everyone who builds and cares for content marketing...

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Call-to-Action Workflow Blunder: Emailing a download link instead of using a "thank you" page.

There are some Inbound Marketing best practices that don't resonate with me (that I follow for the most part anyway as they are called "best practices" for a reason), and others that make perfect sense. Form submissions on landing pages are hard...

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According to Webinar Recruitment Best Practices Guide from ON24, 64% Register Week of your Event!

One of the more popular posts on our blog (and a download we offer on this page) is our 14 best practices for B2B Webinar ROI.

We're planning a series of Webinars for a client, four over a two-month period, and they're looking to reduce the cost of...

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What's the Value of Investing in Your Brand?

This is a bit of a shaggy dog story, so please bear with me. One of our kids totaled our 2005 Subaru Legacy Wagon. And everyone's alright (the most important thing of all - and thank you, dear reader, for your concern). This wasn't a marketing story...

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Entrepreneurs can start Inbound Marketing without sales force automation (CRM) in place.

Entrepreneurial organizations with small sales teams can benefit greatly from Inbound Marketing, making their Websites generate leads through content and landing pages. But what about small businesses without a CRM / sales force automation system in...

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What is B2B Inbound Marketing, Anyway?

Imagine if you went to the Apple Store, and there were no salespeople present. No Genius Bar. No staff at all. Would it still be the highest grossing retail store on the planet? Not likely. Though with all those goodies left unattended, most of them...

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What's the value of developing a relationship with your (Inbound) Marketing agency?

If your Inbound Marketing agency is any good at what they do, you get so much more than you pay for.

But your perception of value significantly depends on whether or not your modus operandi is to value and leverage relationships. I realize that in...

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There's a big difference between "contact us" and a landing page, and it's all about lead generation performance.

There are a few mental hurdles to jump when considering Inbound Marketing, and one of the most fundamental is getting past the idea that your website is selling for you if you have a "contact us" page where site visitors can register interest. I can...

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