BUILDING

The sales pipeline no longer works on its own.

Especially for SaaS companies, the customer journey has eclipsed the sales pipeline as the best determinant of lifetime customer value (LTV). Sales teams that expect to reach and engage their customers...

When Is It Time to Professionalize This Function? And What Does It Mean for a CMO Job Seeker?

SaaS CMO candidates should ask about product management for insight into the management style at a potential employer and to gauge its future prospects.As...

Is the era of the BDR function coming to an end?

It's 5:30 on a Friday and my phone rings from an unknown number. I know it's probably a sales call but take it anyway."This is Jason," I say as a cheery female voice asks me if this is a good time to...

How do you help a 60-plus-year-old company improve its churn rate after it transforms from a print directory business to a Software as a Service (SaaS) model? This was the major challenge that Cole was facing when Austin Lawrence Group (ALG) first...

Nearly every B2B CMO is under pressure to generate leads, especially when new in the role.

A seminal Forrester report found that less than one percent of B2B leads ever convert into customers. That means that 99 percent of our efforts are...

Webinar recap: Cutting your external comms budget is tempting for the CFO, but what's the impact longer term?

During the uncertain times of COVID-19, it is natural for B2B companies to want to tighten their marketing and advertising spend to weather...

A real-life email with some of our best SaaS resources and recommendations.

While we generally don’t work with self-funded startups, many of the resources we rely upon for early stage SaaS are relevant to firms that are just getting going. In fact,...

Thoughts for SaaS marketers on digital events and content development as we push through the pandemic.

While some live event organizers are hoping to hold events again beginning in the fourth quarter, there’s a lot of time and marketing to be done...

Stewart Kibby on how his team is responding to unprecedented challenges and opportunities.

Recently, I asked Stewart Kibby, CEO of WorkCast, to be interviewed for this blog as I felt he’d be in a unique position to comment on the impact of the...